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Customer Care

One reason that customer care is so important to Ishida is the fact that it has the largest installed base in its field. A contributory factor to this is the tendency of Ishida equipment to carry on operating productively far into the future. So much so that the company has more machines still working after 10 years or more than any competitor.

But looking after the customer doesn't just stem from having robust products with a strong 'fan club'. It has long been part of the Ishida philosophy that the company can only flourish if customers and the community benefit from its success. This leads naturally to investment in service network and readily available spare parts, extensive training programmes and service contracts that assure continuous profitable operation.

You'll find that this area of the stand reflects this thinking very strongly, providing a quiet, comfortable environment in which to discuss how we can best help you.

There will be gifts associated with the 'Relax it's Ishida' theme, as well as free massage to help counter the stress of one of European industry's biggest and noisiest exhibitions.