How to be more…
Futureproofed, confident, and connected
Our worldwide reputation is nothing without our expert guarantee. And as no-one knows our products like we do, we work with you to ensure they function to their full potential. Our support team also provide a full range of aftersales services.
We keep your business futureproofed for years to come, with training programmes, performance monitoring, maintenance, and guaranteed spare parts for at least ten years from delivery.
Service
Whether it is an annual service or routine maintenance check, you can rely on our experts to carry out their work quickly, minimising downtime, or wherever possible without stopping production at all.
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Support
As a partner, not just a supplier, we make it our business to get to know your business. The more we know about your operations, the greater the difference we can make together.
Learn moreNet Promoter Score: 42.37
The net promotor score (NPS) provides a transparent indicator on our intent to continuously improve and lead the way in delivering world class customer satisfaction. (Last update, Nov 2020)
Customer at the centre of our focus:
- Continuously improving our products, services and support
- Building stronger relationships
- Managing future customer expectations
- Protecting our customers brand
- Delivering the Ishida experience across all customer touch points
- Enhancing our communication infrastructure to deliver seamless support
- Being with you all the way
Smarter
As an Ishida customer, you’ll benefit from market-leading technology and industry-leading know-how.
Faster
Whatever you produce we can help you deliver more, in less time, maximising productivity and minimising waste.
Together
We’ll work with you to create a solution that meets your needs and those of your customers.