The fittest of the times
Companies that are accepted and needed by society will continue to prosper regardless of the nature of the times.
By listening to our customers around the world and anticipating their changing needs, we will continue to contribute to society by providing innovative, high-quality products and services.
‘Good for our customers, good for society and good for our company’.
ISHIDA strives to be a company that grows and develops through the combined efforts of its employees, earns the trust of its customers by ensuring their satisfaction, and contributes to a prosperous society.
How We Stand Apart
Our Four Pillars
Net Promoter Score: 35.59
The net promotor score (NPS) provides a transparent indicator on our intent to continuously improve and lead the way in delivering world class customer satisfaction. (Last update, Oct 2020)
Customer at the centre of our focus:
- Continuously improving our products, services and support
- Building stronger relationships
- Managing future customer expectations
- Protecting our customers brand
- Delivering the Ishida experience across all customer touch points
- Enhancing our communication infrastructure to deliver seamless support
- Being with you all the way
Speak to an Ishida expert
Every business has its own challenges; ours is to help you overcome yours. Working smarter, faster, together, we can help you achieve higher standards and get your products retail ready quicker.