Last Updated: October 2024

Please read these terms of service carefully before using the website.

This website is owned and operated by Ishida Europe Limited (‘Us, We, or Our’).

We are registered in England and Wales under company number 1832141 and have our registered office at 11 Kettles Wood Drive, Woodgate Business Park, Birmingham, B32 3DB.

Should you encounter any issues with our website or your User Account (where applicable), please contact us on the following details:

Email: aftersalessystems@ishidaeurope.com

Tel:  +44 (0) 1216077559

By using our website, you confirm that you accept these terms and conditions of service (‘Terms’), and that you agree to comply with them.

Additionally, you are responsible for ensuring that anyone accessing this website on your behalf is informed of and adheres to these Terms.

If you do not agree to these Terms, you must not use this website.

We reserve the right to modify these Terms from time to time, and each time you access our website, please review the Terms to ensure you are aware of and understand the conditions in effect at that time.

We may also update and change our website to reflect changes in our products, customer requirements, business needs, or otherwise. We will use reasonable efforts to provide you with adequate notice of any significant changes.

Our website is made available and provided to you at no cost.

We do not guarantee that our website, or any content contained therein, will always be accessible, available or uninterrupted.

We reserve the right to suspend, withdraw, or restrict access to all or any part of our website for business, operational, or other reasons. We will make reasonable efforts to provide reasonable notice of any such suspension or withdrawal.

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely.

Although we exercise reasonable efforts in compiling the contents of this website and keeping the information on our website current and accurate, we make no representation or warranties (whether express or implied) regarding the accuracy, content, completeness or operation of this website.

Any such representations, warranties or conditions are hereby excluded. Additionally, we do not guarantee that the use of this website will be uninterrupted, error free, secure, or free from bugs or viruses. 

Your use of this website and its materials  is entirely at your own risk. You are responsible for configuring your information technology, computer programs and platform to access our website. You must ensure that you have your own antivirus protection in place.

We accept no liability for loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, whether direct, foreseeable or indirect, which  you may suffer as a result of your use of this website including, but not limited to, reliance on any content displayed on our website, computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorised use due to 'hacking' or otherwise. 

Without limiting the generality of the foregoing provisions, we will not be liable for any loss or damage resulting from viruses, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website, or from downloading any content from our website, or on any website linked to it. 

In particular, we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Standard Terms and Conditions of Sale, Aftersales, or Licensing Terms (as applicable).

To access certain features of our website, you may need to create or be provided with a User Account. You agree to use the User Account solely in accordance with these Terms and must treat such information accessible through the User Account as confidential.

You must provide accurate, current and complete information during the registration process, and keep your User Account information up to date at all times.

You are responsible for maintaining the confidentiality of your User Account details, including your username and password. You must not disclose your User Account details to any third party, and must immediately notify us of any unauthorised use, access or breach of security.

We reserve the right to deactivate, disable, suspend or terminate your User Account or password at our discretion, including if in our reasonable judgment you have not adhered to any provisions of these Terms. We will not be liable for any consequences resulting from such actions.

"Confidential Information" refers to any and all information provided or accessible through our website or User Account, including but not limited to, pricing details, product specifications, proprietary data, and any other non-public information that is disclosed to, or accessed by you through the website or User Account ("Information").

You agree to maintain the confidentiality of the Confidential Information and not to disclose, reproduce, or distribute any part of such information to any third party without our prior written consent.

You shall not use the Confidential Information for any competitive or commercial purpose other than as explicitly authorised under these Terms.

We are the owner or licensee of all intellectual property rights in our website and in the material, information or content published on it.

These works are protected by copyright laws and treaties around the world.  All such rights are reserved.

Permission is granted to you  only for normal website use, which is to browse, search, read and view content, and interact with the website’s features.

All design, text, graphics, program code, layouts, colour schemes, visual elements and the selection or arrangement  are the copyright of us or our licensors.

All trademarks, brand names and company names or logos displayed on this website are either our property or the property of their respective owners. 

You must not use, copy, imitate, reproduce or modify any part of the content on our website for commercial purposes or otherwise without obtaining a licence to do so from us, or our licensors. Such use without our written consent is strictly prohibited.

If you print off, copy, download, share or repost any part of our site in breach of these Terms, your right to use our website will cease immediately and you must, at our option, either return or destroy any copies of the materials you have made (except that you are permitted to retain a copy of these Terms).

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any products or services provided via, or in relation to, our website.

This includes using (or permitting, authorising or attempting the use of) any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our website.

No authority is given (impliedly or expressly) by Us or any contributors to the website to deep link to or to frame any of the content that appears on the website or to use a representation of any of the company's names or logos, trademarks, brand names contained on this website. We reserve the right to prohibit links to our homepage. Subject to the above, you may link to the homepage of our website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists or where it has existed but no longer exists. 

We are not responsible for websites we link to

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only.

Such links should not be interpreted as approval by us of those linked websites, or information you may obtain from them.

We have no control over the contents of those websites or resources. If you decide to access any third party websites linked to our website, you accept that you do so at your own risk.

How we may use your personal information

Any personal data which may be collected or processed will be used as set out in our Privacy Policy.

We will determine, in our discretion, whether your use of our website breaches these acceptable use standards.

You must not misuse our website by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or otherwise harmfully interacting with our website or any part of it.

You must not attempt to gain unauthorised access to our website, the server on which our site is stored or any server, computer or database connected to our website, or any other equipment or network connected with our website.

You must not interfere with, damage or disrupt any software used in the provision of our website or any equipment or network or software owned or used by any third party on which this website relies in any way.

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching the above mentioned provisions, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately. 

No part of this website may be reproduced, transmitted or stored in any form or by any means, including within any retrieval system without the prior written permission of Ishida Europe Limited except as permitted under fair dealing provisions of the Copyright, Designs and Patents Act 1988.

Notwithstanding the above, you may not use our website:

• In any way that breaches any local, national or international law or regulation.
• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of or in connection with your breach of these Terms.

These Terms (and any non-contractual disputes or claims) are governed by the laws of England and Wales. You and Us both agree to the exclusive jurisdiction of the courts of England and Wales.

© Ishida Europe Limited 2024